Built for how septic companies actually work.
SeptiBase covers the full loop: customer call comes in, job gets scheduled, tech completes it in the field, invoice goes out, payment gets collected, reminder gets set for next time. No second tool required.
See every job, every truck, every minute of the day.
Stop coordinating jobs by phone call and sticky note. SeptiBase gives you a real-time command center for your entire operation.
Job Scheduling with Calendar View
Schedule jobs by customer, property, technician, date, and time. See your full week on the calendar — drag to reschedule, click to add.
Dispatch Board
See every technician's workload for the day in one view. Assign and reassign jobs with drag-and-drop. Know who's available before you answer the phone.
Route Map View
Plot the day's jobs on a map and optimize routes geographically. Less windshield time, more billable stops, lower fuel costs.
Weather Alerts
Tomorrow's forecast appears alongside scheduled jobs. Reschedule proactively when conditions are bad — before your tech is already on the road.
Customizable Checklists
Build inspection checklists for each service type. Techs follow the same process every time — nothing gets skipped, nothing gets forgotten.
Every customer, every tank, every detail — in one place.
Stop digging through paper files when someone calls. Pull up their full history in seconds.
Full Customer Profiles
Name, phone, email, physical address, billing address, notes — everything you need before the truck rolls.
Multiple Tanks Per Property
Track each tank individually: size, type, condition, install year, compartments, location notes, and independent service intervals.
Multiple Contacts Per Property
Add co-owners, property managers, tenants, and emergency contacts. Know exactly who to call for access or billing.
Activity & Communication Log
Every phone call, email, note, and status change is logged with a timestamp. When a customer calls back, you know exactly what happened.
Service History
Every pump-out, inspection, and repair is linked to jobs and invoices. Permanent records that survive employee turnover.
CSV Import
Bring your existing customer list with you. Upload a CSV and map columns — no retyping hundreds of records by hand.
Your technician's phone is the new clipboard.
A mobile-first experience designed for the driveway, not the desk. Everything gets recorded digitally, in real time.
Mobile PWA Experience
SeptiBase works like a native app on any phone — no app store required. Install it from the browser and your techs are ready to go.
Job Status Transitions
One-tap status updates: En Route, In Progress, Complete. The office sees exactly where every tech stands without a phone call.
Gallons, Disposal & Tech Notes
Record gallons pumped, select the disposal site, and add field notes. This data feeds directly into service records and waste manifests.
Photo Capture
Snap photos of tank access, condition, and completed work. Photos attach to the service record automatically — proof of work, every time.
Electronic Signatures
Capture the customer's signature on the phone when the job is done. The service record is officially closed, on the spot.
Checklist Completion
Techs check off inspection items in the field using the checklists you built. Consistent process across your entire crew.
Real-Time Customer Notifications
When your tech taps 'En Route,' the customer gets a notification instantly. They know you're coming — no phone call needed.
Job done? Invoice sent. Payment collected.
Stop letting invoicing run two weeks behind the work. SeptiBase closes the loop from job completion to cash in your account.
Digital Payments — Zero Platform Fees
Accept credit card and ACH payments online. Customers click a secure link on their invoice and pay in 30 seconds. Funds deposit directly to YOUR bank account via Stripe Connect. SeptiBase takes zero cut of your customer payments — you keep 100% (minus Stripe's standard 2.9% + 30¢). No merchant account setup required.
Auto-Generated Invoices
When a technician marks a job complete, a draft invoice is created automatically with service details pre-filled. Review and send in seconds.
Line Item Editor with Tax
Add line items, set quantities and prices, apply sales tax (state, county, local). Configure once, calculate automatically on every invoice.
Professional Branded PDFs
Generate invoice PDFs with your company logo and branding. Print or send digitally — your call.
Email Invoices Directly
Send invoices to customers by email with one click. They get a professional PDF and a link to pay online.
Payment Reminders
Automated reminders for overdue invoices. Stop chasing payments manually — SeptiBase follows up so you don't have to.
Estimates & Quotes
Send professional estimates before the work begins. Convert approved quotes to scheduled jobs with one click.
Grow your business on autopilot.
Features that bring in new customers, recover lost revenue, and keep your name in front of property owners between service cycles.
Automated Service Reminders
Set a service interval per property or per tank. SeptiBase sends SMS and email reminders automatically before they're due.
Win-Back Campaigns
Identify overdue customers, find gaps in your schedule, and send discount offers that fill those gaps with recovered revenue.
Schedule Gap Detection
SeptiBase spots slow periods on your calendar and suggests overdue customers to target. Fill dead time with billable work.
Google Review Automation
After every completed job, customers get an email with a direct link to leave a Google review. More reviews, more organic leads.
Referral Program Tracking
Every customer lives near other septic system owners. Give them a referral code, track conversions, and auto-apply credits.
Revenue Forecasting
See projected revenue for the next 6 months based on scheduled jobs, overdue pipeline, and historical trends.
"Know Your Numbers" Calculator
Built-in profitability calculator shows your true cost per job and what you should be charging. Stop guessing, start making money.
Run a tight ship from the settings page.
Control who sees what, manage your fleet, and keep the data flowing where it needs to go.
Role-Based Access
Owners, dispatchers, and technicians each see what they need. Techs get a simplified mobile view focused on their jobs.
Team Invites by Email
Add new team members by email. They set their own password and they're in. No IT department required.
Equipment & Truck Tracking
Track your trucks, pumps, and trailers — make, model, mileage, hours. Log maintenance with due-date alerts so nothing lapses.
Disposal Site Management
Track every disposal site you use, including permit numbers, capacity, and land application methods.
Webhook Integrations
Push job and invoice events to external systems. Connect SeptiBase to your accounting software, Zapier, or custom workflows.
CSV & PDF Exports
Export customer lists, job logs, invoices, and reports to CSV or PDF. Your data is always portable and audit-ready.
Full Settings Dashboard
Company info, branding, tax rates, service types, notification preferences, integrations — all in one place.
Run a tighter operation.
Stress less.
14 days free · Cancel anytime · No charge until day 15
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